The Mass Bay Credit Union (MBCU) Board of Directors and CEO are pleased to welcome Lila Kanj as the new Branch Manager of their Everett location. In her role, Lila will oversee daily branch operations, ensure compliance with regulatory standards and lead her team in delivering exceptional member service while driving the branch’s strategic growth initiatives. Lila brings over 15 years of financial services experience, both as a Branch Manager and in various other leadership roles at local credit unions.
“We are excited to have Lila Kanj join our team. Her impressive background in retail banking and commitment to great service are an asset to our Everett branch and community,” said Chief Operating Officer Kelli Cullen.
A Salem State College graduate with a Bachelor of Science in Business Administration and Marketing, Lila is passionate about fostering strong member relationships and creating positive changes within organizations. Her dedication to training and mentoring employees has consistently resulted in increased productivity, morale and service excellence.
Founded in 1936 as a credit union for MBTA employees, MBCU has since expanded to include membership within the local communities it serves. As a not-for-profit organization, MBCU puts people, not institutional profit, at the forefront of its mission.