See Say App Relaunch: A Better Way to Report Issues in Everett

The Everett Police Department is excited to announce the relaunch of the ELERTS See Say app, which is a quick and convenient way for residents to report concerns directly to the City of Everett.

See Say is a cloud-based reporting tool that empowers community members to share issues or observations right from their phones. Whether it’s a public works concern, parking issue, or safety observation, residents can report it in the way that’s easiest for them—through the mobile app, text, web form, QR code, email, or even voicemail.

All reports go to our Office of Emergency Communications (E-911), which operates 24/7. If a report isn’t related to police or fire, it’s immediately forwarded to the appropriate city department, such as Public Works, Engineering, Parking, or Code Enforcement, to ensure it is addressed quickly.

Why the Relaunch?

When the See Say app was first introduced in late 2024, it wasn’t used as much as the city had hoped. After reviewing the feedback, the Everett Police Department decided to give the app another opportunity, this time with a renewed focus on awareness and community participation. The goal is to see whether more residents using the tool can make it a valuable long-term resource for keeping Everett safe, responsive, and connected.

The Everett Police Department believes that open communication between residents and the city is key to maintaining a strong, vibrant community. The See Say app offers one more convenient way to share concerns, report issues, and play an active role in improving our city.

This tool complements the city’s existing communication channels, including the Constituent Services/311 system, the city website, social media pages, and our non-emergency phone lines. And as always, residents should call 911 for emergencies.