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BBB Tip: National Consumer Protection Week has tips to help you fight crooks

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  Worried about getting taken in by the latest scam? Concerned about the possibility that your ID could be stolen, and you suddenly find yourself saddled with thousands of dollars of surprise bills?

  This week (March 5-11) could bring you some peace of mind. The Better Business Bureau (BBB) is partnering with the Federal Trade Commission (FTC) to promote National Consumer Protection Week. The week is devoted to informing consumers of their rights and educating the public about scam and ID theft prevention. You might have rights as a consumer you did not realize you had – rights that could make all the difference in today’s rough-and-tumble, internet-based financial landscape. Check out ftc.gov for a list of upcoming online events designed to give you the information you need to stay safe.

BBB’s basics for safeguarding against scams

  At the very least, guard yourself with these fundamental consumer protection tips:

  • When someone you have not met asks you to send them money, especially by wire transfer, prepaid debit card or gift card, don’t do it.
  • Never click on links or attachments in unsolicited emails or texts. That’s how crooks put malware on your devices.
  • Don’t trust the legitimacy of something by its looks. Emails and websites are easy to fake with copied logos and graphics.
  • Don’t trust your Caller ID. It can be faked to read any way a crook wants it to read.
  • Buy online only from legitimate sources with a website address with the “s” in “https.” Look for the lock icon in the address bar as well.
  • Look up any company you’re unfamiliar with at BBB.org.
  • Treat your personal identification information like gold. Don’t give it away to anyone who contacts you out of the blue. Your banking, Social Security and insurance numbers should be closely guarded.
  • Anyone pressuring you to act quickly could be a scammer who doesn’t want you to have time to consider the “offer seriously.”
  • Get details in writing and read them thoroughly.
  • Don’t overshare on social media. Con artists can collect your information from such sources and use it to make you think they know you.
  • Keep your travel plans to yourself and only share them after the fact.
  • Shred junk mail, old documents, bills and medical paperwork.
  • Monitor your accounts and check out any unknown transaction, even for tiny amounts (crooks start with small amounts to see if you pay attention).
  • Use strong passwords and keep software and virus protections updated constantly.

  Be sure to check the FTC website for National Consumer Protection Week events(https://consumer.ftc.gov/features/national-consumer-protection-week). Check out BBB’s articles on phishing scams, tech support scams and social Security scams. Scammers never quit, but they can be thwarted by staying on top of the latest tips and news from organizations that monitor them, like the FTC and BBB. Go to BBB.org to look up online marketplace business profiles, file a complaint or write a customer review. Visit BBB Scam Tracker at https://www.bbb.org/scamtracker to research and report scams.

  Read more about BBB Accreditation Standards at https://www.bbb.org/bbb-accreditation-standards and BBB Standards for Trust at https://www.bbb.org/standards-for-trust. Learn how to become a BBB Accredited Business at https://www.bbb.org/get-accredited.

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