Letter-to-the-Editor

Thanks Mayor and Chief for their Immediate Response

Dear Editor:

  Due to a noise complaint between neighbors, I had no alternative but to file a complaint with the City of Malden on August 11th.  I wrote a letter to both the Mayor Christenson and Police Chief Cronin.  On the day the mayor received the letter, I received a personal call from him.  I was actually in shock and could not believe that a mayor with his busy schedule would take the time to talk to me about this noise complaint.  He informed me that he would handle it and would speak to Chief Cronin to help us resolve this complaint and that I would be hearing from the Chief.

  Not two hours later, I hear from Chief Cronin. He informed me that they would handle and speak to the people involved.  He said he would call again.  The next day I heard from the Chief and he explained what they were going to do.  You would think that would be the end of it, however, he took it one step further and called me again and explained that they have spoken to the people and the problem has been resolved.  He gave me his personal cell phone number if we should have any more problems with the neighbor.

  The reason for this letter is to show the public that with all the negativity going on with the government and the police, a complaint from a citizen of Malden was handled with such professionalism.  The response time was unbelievable from both of them.

  Again, I cannot stress enough how Mayor Christenson and Chief Cronin took care of our problem.   Which only proves that the government can work when you have two officials working together.  Other cities should follow in their footsteps.

Signed,

Virginia Guarino

Rich Street Condominiums