City mobilizes to provide resources, manpower and guidance to assist residents during unprecedented 30-day MBTA service freeze
The City of Malden has hit the ground running to provide the many residents who use the MBTA’s Orange Line every day with resources and guidance – and manpower where needed – to help them deal with the unprecedented, 30-day shutdown of the Orange Line which begins tomorrow. To that end, Malden Mayor Gary Christenson, who, along with other city officials, has been proactive in dealing with the game-changing move by the “T,” announced Wednesday that
the City of Malden has released a Malden Orange Line Closure Guide explaining the shutdown that begins Friday, August 19 at 9 p.m. that will last until Sunday, September 18. This resource will summarize Malden residents’ alternative travel options and what they can expect from the closure. You can find this guide and other resources on the City of Malden’s website at wwwcityofmalden.org/orangelineshutdown.
“We took it upon ourselves to summarize the Orange Line shutdown in a way that is helpful to Malden residents,” said Mayor Christenson.
“It is clear that the shuttle routes and alternative travel options can be confusing, so we are hoping this guide will help Maldonians plan for the upcoming month,” the Mayor added.
The Mayor said that throughout the closure the City of Malden will be actively communicating with residents, assessing impacts to local traffic and monitoring any other safety issues that may occur. “We will continue advocating for our residents to make sure they are supported throughout this unprecedented shutdown,” said Christenson.
The Mayor has made it clear Malden is doing everything it can to work with the MBTA to ensure the most efficient ride in and out of Malden and that his staff is here to help clear up any confusion about this complex shutdown. “If any of this is confusing to our residents, we are here to help. Just call our office and we will get an answer to your questions.”
If you have issues navigating the website, residents may call the Mayor’s Office at 781-397-7000, option 0. One of the staff will answer your questions or explain over the phone how to navigate your commute during the Orange Line closure. If you need assistance outside of City Hall business hours, you can contact the MBTA’s Customer Service Hotline at 617-222-3200.
The MBTA has also provided extensive information on the Orange Line shutdown and alternative transit options. “A Rider’s Guide to Planning Ahead” is available at cdn.mbta.com.