Needed To Help Protect the Rights of Area Nursing Home Residents

Greater Lynn Senior Services (GLSS) seeks volunteers to support the agency’s Long-Term Care Ombudsman Program. This state-sponsored program sends certified, trained volunteers to visit every resident of the nursing and rest homes located in its five-community service area of Lynn, Lynnfield, Nahant, Saugus, and Swampscott. Currently, GLSS needs volunteers to visit residents in several facilities in Saugus and Lynn. Volunteers speak with residents about their care, make sure their rights are being respected, and work to resolve problems.

“GLSS is committed to ensuring that the state and federally mandated rights of every nursing home resident are protected,” says Program Manager Jillian O’Brien, who oversees GLSS’ program. “We are looking for people who are good listeners, advocates, and problem-solvers.” Volunteers receive training and certification through the state; GLSS provides ongoing support.

The Long-Term Care Ombudsman Program is one of several programs offered by GLSS in support of the Older Americans Act through funding  from the Executive Office of Health and Human Services.

To learn more, visit https://www.glss.net/Help-me-find/Safety-and-Security/Ombudsman-Program. For more information, contact Jillian O’Brien at 781-586-8548 or jo*****@**ss.net.